Hey you!
We are so happy to see you again. Please see the below guidelines to our commonly asked questions.
Thanks for supporting local!
Andrea
Reminders!
Please bring your bags for pick up or leave out your coolers on Thursday if you are getting delivery.
We recommend a few extra frozen water bottle or ice packs in your delivery coolers this week!
If you are new this week when you arrive to pick up please look for your name on the label. If there are multiple labels per box please only take your side of the box.
SNAP folks, to be eligible for the Double Up 50% discount all items must be produce, edible plant starts, dry beans and grain, or nuts without added ingredients. All other food items are still eligible for SNAP but will be full price. If you cannot pick up your box please let us know ASAP. We order from our partners on Monday (bread, eggs, etc) and cannot always resell these after the fact.
If you receive anything that is damaged or missing please notify us immediately. We have several Quality checks in place but sometimes things will slip under our radar. We are always happy to make it right.
Havasu/Yucca please check your emails for updates due to the heat this week.
How Harvie Works
Rating products in your preferences is the first way to ensure that what you love is included in your share. Anything rated with a 1 (Not for Me) will never be included in your share. Here’s a brief tutorial on How do preferences work?. To set your preferences ahead of time and make sure your box will be customized to fit them visit this link: https://www.harvie.farm/member/preferences.
After you’ve set your preferences, you can customize your share during the customization period. When the customization window is open, you can swap items for other products and purchase extras. Here’s a great resource that goes over How Swaps and Extras Work.
Please customize your farm share or purchase extras if you like using the link in your email. You will have until 1 pm on Wednesday to make changes to your farm share.
How to Reschedule or Hold Your Share
Have a trip coming up, need to hold a particular box, or know that you’ll want to double up on deliveries on a future date? We’ve got you covered! You can reschedule and hold your shares to ensure your deliveries arrive when they work best for your household. Please make these changes well ahead of time, as finalized shares cannot be rescheduled or changed once they’re included in a delivery.
Rescheduling a Share Date
When you reschedule your share, you'll be prompted to pick the next available date at your chosen delivery location, and payment will be moved accordingly. Rescheduling is available to members within the same season.
Let’s Build a Community!
In 2021, we want to build a community of local food eaters here at Rosebird Farms! There are so many creative and interesting people that are members and we want to unlock this community to support all of us in eating fresh and local.We've found private Facebook communities to be a very effective way to communicate, learn, and collaborate in the past so we created a Facebook group called Know Your Farmer Kingman which you can join here.
This is available for current members of Rosebird Farms as well as anyone interested in what we are doing. We encourage you to invite your friends and family!
We thrive and grow on referrals.
If you love your Harvie box, please tell your friends. You can both get $25 in credits when you do! You can use these credits for extras purchases to add on to your box. Find your personal referral link here: https://www.harvie.farm/member/refer-a-friend Also, if you post an unboxing, recipe, or testimonial video to twitter, facebook, instagram or youtube.. tag us @rosebirdfarms, add your referral link to the post, and send us a screenshot (hello@rosebirdfarms.com) and we'll give you a $5 credit on your account.
Got any questions? Drop us a line at support@harvie.farm or (928) 235-8950
