Fall is here and it's time to review some end of the summer season reminders and details. Please make sure to note the following:
Last Summer Delivery Week: We have 4 more weeks of delivery. Our last summer deliveries are on October 20th + 21st. Please mark your calendars.
Summer Veggie Credits Expire this October: Any veggie credits you may have accrued from either our Payment in Full Special (signing up and paying in full before the start of the season), our Refer a Friend program or from missing items in your box during the summer weeks, expire at the end of the summer season.* To check if you have any veggie credits, log into your account here. Once logged in, go to the top right drop down menu under "Hi______" and click on "Account" and then click on "Credits."
To use your veggie credits, simply add extras and make swaps to your shares on Fridays-Sunday mornings. Veggie credits will be used before any charge would be applied to your card on file.
*If you are a winter member and also paid in full by June 15th for our upcoming winter season, your payment in full credits (both any remaining summer ones and the credit for winter payment in full) will be good on your account until March of 2022.
HOLDS on Previous Shares Need to be Rescheduled by October 17th: If you placed a “hold” on any of your past share deliveries (instead of rescheduling it), this resulted in forfeiting that share for the week and no additional payment was charged to your card for that held share. We do not offer any refunds for summer holds and summer holds may only be rescheduled within the summer delivery schedule (not for the upcoming winter one) . Any summer holds not rescheduled for a summer delivery week by October 17th will be considered forfeit. To reschedule any holds you have placed or to check if you have any past shares still on hold, please follow the instructions here:
How to check on / reschedule past held shares:
To check on / reschedule a past held share
- Login to your account here.
- Once logged in, go to the "Deliveries" tab underneath the "Welcome_____'" message on the top left side of the page
- If you have any past held shares, those shares will have an ON HOLD message. To reschedule them for a remaining week of the summer season (you will get 2 shares that week), click “Remove Hold”. You will be prompted to choose a new date. The system will default to the next available date.
Secure your Farm Share for Summer 2022: We've sold out of our summer and winter shares for the past three straight seasons. If you would like to secure your summer share for 2022 now, please make sure your account auto-renewal settings are set to "on." We wil auto-renew 2021 summer members for summer of 2022 in late January of next week. If you do not want to be auto-renewed, please change your settings to "off."
To set your auto-renewal to your preference: please go to your Harvie account here. Once logged in, go to the top right drop down menu under "Hi______" and click on "Account" and then click on the "Subscription" button.
On the Subscription page, you'll see a place to turn your auto-renew to "off" or "on" as well as a place to set your payment style (in full or the payment plan option).
Thank you for your membership this summer and we hope you enjoy the fall bounty in these last few boxes of the season!
Gratefully,
Patty and the Featherstone Crew
