"The Farm Box"-Coopers CSA Farm Farm Happenings May 7th-11th

PLEASE READ THE FARM HAPPENINGS EVERY WEEK*

This is where we let you know;

Urgent changes
Instructions & updates unique to the time of the season
Special Coupon Codes & deals only available to members
Special items coming up in the extras
& More

Cooper's Farm Box Week 16 Flyer:

WEEKLY SPECIALS & FEATURES

Jams/Preserves/ Pre-Made Meals

Bakery

Chocolate Chip Cookies!
- Save $1.00/dozen
All other regular items are available!
- Cookies, buttertarts & squares.

Pre-made Meals

Perogies
- ON CLEARANCE! * Uncle Jacks has been sold so we will not be restocking this item.

Cooper's Pasture Raised Meats

Boneless Cross Rib Roasts
- Save $2.00/lb
Stew Beef
- Save $1.00/lb
All Chicken on sale!
- Very little left, last chance to get chicken before end of June!
Fatty Bacon On Sale
- We had a batch of very fatty bacon, it is super delicious! But it will shrink a lot.

Week 16 of 20

Red Freezer Bag Replacement Charge Coming into Effect

It seems our personalized red insulated grocery bags are very well-liked! Many of you are utilizing them for your other shopping trips and bag needs. We are very happy you are promoting our farm while you are out and about, but this is causing a few problems at our end. With the bags not being returned as they normally have been over the last few years, we are having to order more replacement bags much faster, which like everything these days, costs a lot of money!

We've had to make the decision going forward to implement a $5 replacement charge if bags are not returned. SO, Please try to remember to put them return them so we do not need to charge you for the bag! ?

Bonus Credits for Early Bird Sign-Up!

June-December Session Sign Up OPEN

Sizes Available: (Base price per order, per week)
The Single - A prefilled $45.00 share.
The Large Farm Box- A prefilled $90.00 share . (comes with a 5% sign up discount)
The Xtra Large Farm Box- A prefilled $200.00 share. (comes with 10% sign up discount)

You can get bonus credits!

If you pre-pay some or all of your season upfront, will receive bonus shopping credits! These will be put into your account as credits and your orders will be subtracted each delivery week.
- Spend $250.00- get $10.00 bonus credits
- Spend $500.00- get $25.00 bonus credits.
- Spend $1000.00- get $60.00 bonus credits.
- Spend $1600.00- get $100.00 bonus credits.
You must pay with;
- Cash, Email Money Transfer, or Cheque.
- Credit Cards will not be accepted for this bonus.
To get this discount, email us at steve-lisacooper@coopersfarm.ca

TURN ON YOUR AUTO RENEW!

Why?
- Removes the task of re-selecting your shares every season.
- It rolls over any unused credits to the next season.
- One less thing for you to remember.
How?
1. Log onto your HARVIE Account
2. Top right corner, click the account drop-down tab.
3. Select Profile.
4. Select the Subscription Tab.
5. Turn On Auto Renew.

Here are some helpful tips to help you skip!

First things first;
What is "skipping" an order week?
1) Our online program works by having you automatically signed up for every order week once you sign up.
-An order is pre-made for you every week based on your preferences and it awaits you to customize it during the customization period (Friday evenings to Sunday afternoon). And it will be delivered to you the following week.
2) If you do not want to receive an order that week b/c you're going to be away OR you may have too much food in your fridge, you need to log into your account and "SKIP" the upcoming order week.

How do I skip an order?
1)Log into your HARVIE account.
2)Select the "Deliveries Tab" on the dashboard.
  -You will see all of your future deliveries here.
3)On the right side, there will be a yellow button beside each date that is labeled "skip".
  -Select skip for all of the upcoming order dates that you do not want to receive a delivery.
-This can be reversed at any time before the week cut-off time (Sunday at 2pm of that week) in the case that you change your mind and want to make an order.
4)You will get an email every Friday (unless you skipped that order ahead of time) that will let you know you can now customize. You can take that opportunity to skip the upcoming week.
   -The customization period closes on Sundays at 2pm EVERY WEEK. If you forget to skip before then, it is too late and you will be receiving an order.

Different ways to "Skip"!
1)If you know your summer schedule, log into your account and skip those dates ahead of time so you do not forget last minute.
2)If you want, you can skip every single week for the entire summer and instead log in every week and re-activate the order.
-This way you only receive an order if you remember to turn it on.
-This requires more memory on your part.
-You must re-activate each share before Fridays!

How to Double check that you skipped an order week;
1)After you've selected the dates you want to skip, each of them should have a new yellow button beside them labeled "DON'T SKIP"
2) Refresh the page and make sure the dates still have the "Don't Skip" button beside them.
3)If you get an email on Friday that says you can customize your order, you have not skipped that week and will need to go to your box customization screen and it will give you the option to skip that upcoming order week.
4)If you get the Sunday reminder email that states "There are only 4 hours left to customize your shares!" then you still have not skipped and need to log into your account.

If you would like a visual, here is a YouTube video on how to skip!

If you need any help, email us first! steve-lisacooper@coopersfarm.ca

Lisa is way better and more responsive than Harvie support!!! Plus she knows the system as well as anyone at Harvie
Since we work with HARVIE, there is a contact for them for help, they will help you but we ask that you please email us first!
We are able to assist you more quickly and we are more knowledgeable about our box program.
Plus, we love to hear from you and are happy to help!

PLEASE RETURN BOXES AND FREEZER BAGS

How to Return Veggie Boxes & Red Cooler Bags!

Home Delivery: Please leave the box & containers out for the drivers to pick up.
Pick-Up Locations: Leave the box and/or items there and we will pick them up.
To Return Veggie Boxes
- Remove the sticker with your name on it
- Fold the boxes down so they are flat
  - Pop the bottom in, pull on the flaps out until flat.
Return Red Bags
We accept 12-slot egg cartons & mason jar returns.

Questions about HARVIE, your share, or others:

HARVIE Account- email the Harvie support crew if you're having technical issues.
Quality of your produce, missed items, or other "Farm" questions- email us directly.

About the farm

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