"The Farm Box"-Cooper's CSA Farm Weekly Need to Know's

*This is your time to adjust your pre-made order! Swap any products you want, and you can even buy some more.

-If you do not want to have an order delivered for next week, now is the time to use the "SKIP" button, if you received this email, you have not skipped yet. 

Cooper's Farm Box Program Weekly Newsletter: 

Week 24 of 29:

WEEKLY SPECIALS & FEATURES

Jams/Preserves/ Pre-Made Meals

Bakery

• All other regular items are available!
  • Cookies, buttertarts & squares.

Pre-made Meals

• Beef Tourtiere Back in Stock!

Cooper's Pasture Raised Meats

• Pork
  • Pork 2lb Shoulder Roasts
    
    • Save $2.00/roast
• Chicken
  • Whole Chicken 5.01-5.5lbs
    
    •  Save $2.00/bird
• Beef
  • 2lb Brisket Roast
    • Save $2.00/roast
• CLEARANCE
  
  • Pork Liver
  • Pork Hocks

Other News:

Here are some helpful tips to help you skip!

First things first;
What is "skipping" an order week?
1) Our online program works by having you automatically signed up for every order week once you sign up. 
   -An order is pre-made for you every week based on your preferences and it awaits you to customize it during the customization period (Friday evenings to Sunday afternoon). And it will be delivered to you the following week. 
2) If you do not want to receive an order that week b/c you're going to be away OR you may have too much food in your fridge, you need to log into your account and "SKIP" the upcoming order week. 

How do I skip an order?
1)Log into your HARVIE account.
2)Select the "Deliveries Tab" on the dashboard.
  -You will see all of your future deliveries here. 
3)On the right side, there will be a yellow button beside each date that is labeled "skip".
  -Select skip for all of the upcoming order dates that you do not want to receive a delivery.
  -This can be reversed at any time before the week cut-off time (Sunday at 2pm of that week) in the case that you change your mind and want to make an order.
4)You will get an email every Friday (unless you skipped that order ahead of time) that will let you know you can now customize. You can take that opportunity to skip the upcoming week.
   -The customization period closes on Sundays at 2pm EVERY WEEK. If you forget to skip before then, it is too late and you will be receiving an order. 

Different ways to "Skip"!
1)If you know your summer schedule, log into your account and skip those dates ahead of time so you do not forget last minute.
2)If you want, you can skip every single week for the entire summer and instead log in every week and re-activate the order.
  -This way you only receive an order if you remember to turn it on.
  -This requires more memory on your part. 
  -You must re-activate each share before Fridays!

How to Double check that you skipped an order week;
1)After you've selected the dates you want to skip, each of them should have a new yellow button beside them labeled "DON'T SKIP"
2) Refresh the page and make sure the dates still have the "Don't Skip" button beside them.
3)If you get an email on Friday that says you can customize your order, you have not skipped that week and will need to go to your box customization screen and it will give you the option to skip that upcoming order week.
4)If you get the Sunday reminder email that states "There are only 4 hours left to customize your shares!" then you still have not skipped and need to log into your account. 

If you would like a visual, here is a YouTube video on how to skip!

If you need any help, email us first! steve-lisacooper@coopersfarm.ca 

• Lisa is way better and more responsive than Harvie support!!! Plus she knows the system as well as anyone at Harvie
• Since we work with HARVIE, there is a contact for them for help, they will help you but we ask that you please email us first!
• We are able to assist you more quickly and we are more knowledgeable about our box program. 
• Plus, we love to hear from you and are happy to help!

PLEASE RETURN BOXES AND FREEZER BAGS 

How to Return Veggie Boxes & Red Cooler Bags!

• Home Delivery: Please leave the box & containers out for the drivers to pick up.
• Pick-Up Locations: Leave the box and/or items there and we will pick them up. 
• To Return Veggie Boxes 
  • Remove the sticker with your name on it
  • Fold the boxes down so they are flat
    • Pop the bottom in, pull on the flaps out until flat.
• Return Red Bags
• We accept 12-slot egg cartons & mason jar returns.

 Questions about HARVIE, your share, or others:

• HARVIE Account- email the Harvie support crew if you're having technical issues.
• Quality of your produce, missed items, or other "Farm" questions- email us directly.

Share with us your unboxing experiences on your socials!

If you also want to see more of what we're up to, you can follow us:

• Facebook: Coopers CSA Farm page
• Instagram: @coopscsafarm

Wishing you and your family the best,

-Steve, Lisa & The Cooper's Farm Family