Many of you received your first Market Box this past weekend. We hope you are enjoying your veggies and other items!
For some, this is your WEEK ONE. We have some tips and other information that we want to make sure you know about so you can get the most out your Market Box subscription experience!
TIPS for the first box:
Check your preferences: your box will be automatically filled with the vegetables and other items that you prefer. You can always swap items out, but sometimes our swaps are limited so it is best to have your box filled with your preferences on the first pass. You can even change your preferences throughout the season.
Customize: Once you receive this email, you can now customize your box. Swap items in your market box and add extra items you like from our ever-growing selection of high quality organic foods and products. Simply add them to your box and your card will be charged upon finalization of your order. The customization window will open on Wednesday morning (or Tuesday evening if we have it ready) and it will close at 12pm on Thursday afternoon.
Add another item to your cart: Check to see if you have "more value" left in your share by going to customization - click on your cart - then click back to the items. If a green bar appears that says you can add items because you have left over value in your share, try adding another veggie or low cost item to your cart to see.
Boxes and labels: Before returning your box (and other packing materials) for pick up - please remove your box label. SAVE YOUR LABEL if you are missing an item or something is unsatisfactory. Sending us a picture of your label will help us diagnose our error in the pack line and make improvements. (You can discard your labels afterward.)
If you are picking your Market Box up at the farm, bring your own bag or box to carry your items in.
Thank you for choosing Willow Haven for your organic veggies and other grocery needs. We are thrilled that you have chosen to partner with us. With us, you will always know exactly where your food is coming from!
We'll keep farming for you!
Farmer Reuben and Tessa
MORE REMINDERS & TIPS
**You'll want to join the MEMBER ONLY Telegram group to get updates on your farm share. Click on this link to join the Willow Haven Farm Share Members Group: https://t.me/joinchat/My-Lj3_4hrVkMWE5
** Please return any waxed boxes, green cartons, freezer bricks, and reflective box liners at the time of your next delivery or pick up.
** If you have any questions about customizing your box, billing or your account, contact Harvie support. Any other questions, contact me! Read help doc How Swaps Work and How Preferences Work help doc.
** Be sure to check out these FAQs to help you learn to navigate your Harvie profile and see how many options you have with your Subscription.
** Earn Farm Credit for signing up friends as members of our farm. Here's how to Refer A Friend! What are Farm Credits? Read How to Receive and Redeem Farm Credit.
**If you want ideas of how to prepare your veggies - join the Harvie Member Facebook Group. It's full of CSA Members who have lots of experience with uncommon CSA veggies. Just post a picture and ask "What do I do with these?" and you'll get a ton of comments and suggestions.
**If you want to see more behind the scenes stories and videos make sure you are reading my Friday Farm News emails. You should be getting them already because you are a member but if not... Subscribe!
