This is week ONE for some of you : WELCOME to WILLOW HAVEN! You will want to read below for important information about your farm share.
Every week we will highlight some of our new products and/or give you important information in this FARM HAPPENING- so you will want to be sure to read it EVERY week.
We have brought back Flint Hill Farm's Popular Pumpkin Spice Yogurt Smoothies. You won't see them again until next year, so if Pumpkin Spice is your thing (or if it's not) you will want to grab a few before they are gone.
We spent some time this week stocking up our beef, pork, and pantry products.
What's new? Here is a small sampling. Look through the online store when you customize to see what else is new this week:
- Chorizo pork sausage
- Ribeye, Sirloin, and Stew meat along with several other beef cuts
- Country Pork Sausage
- Ground Beef from our Dairy cows here on the farm
- Nitrate-Free (Uncured) Bacon
Please Keep in Mind: In the next two weeks, we may need to make some delivery day changes for some of our members. As we analyze the routes and gain new members things may change, out of necessity, for some of you. Thank you ahead of time for your patience as we figure out the best way to deliver farm fresh produce to you this winter. We take into account many factors when planning the delivery routes especially with the winter weather and darker days quickly approaching. We will keep you posted if anything needs to change for you.
And now, for those of you who are getting your box for the first time this week. Please read the following information to learn what to expect from us and what we expect from you.
VERY IMPORTANT: Check your preferences: your box will be automatically filled with the items YOU prefer. You can always change items out, but sometimes our veggies, especially, are limited so it is best to have your box filled with your preferences on the first pass. You can change your preferences at anytime throughout the season.
EVEN MORE IMPORTANT!! Customize: Once you receive this email, you can now customize your box. Customize your box by swapping and/or adding additional items you like from our ever-growing selection of high quality organic foods and products. You can swap or add in your Harvie account and your card will be charged upon finalization of your order. The customization window will open on Fridays and close at 7pm on Sunday.
Add another item to your cart: Your market box is like your grocery budget for the week. Check to see if you have "more value" left in your box by going to customization - click on your cart - then click back to the items. If you have left over value in your share, try adding another low cost item to your cart.
What we need from you: RETURN BOXES...
If you are getting a box delivered: Please remember to put your box out before your next delivery so the driver can take it back to the farm to be reused. Before returning your box (and other packing materials) for pick up - please remove your box label. Why? It saves Farmer Reuben and the crew much time :)
However..... please do SAVE YOUR LABEL if you are missing an item or something is unsatisfactory, Farmer Reuben and the team really do want to know about it. Sending us a picture of your label will help us diagnose our error in the pack line and make improvements. (You can discard your labels afterward.) See more information about your box at the end of this happening.
Thank you for choosing Willow Haven for your organic veggies and other grocery needs. We are thrilled that you have chosen to partner with us. With us, you will always know exactly where your food is coming from!
We'll keep farming for you,
Reuben, Tessa, and the Farm Crew @ Willow Haven Farm
MORE Information to help you:
**You'll want to join the MEMBER ONLY Telegram group to get updates on your farm share. Click on this link to join the Willow Haven Farm Share Members Group: https://t.me/+XztPBRAMolA3ZDYx
** Please return any waxed boxes, green cartons, freezer bricks, and reflective box liners at the time of your next delivery or pick up.
** If you have any questions about customizing your box, billing or your account, contact Harvie support. Any other questions, contact me! Read help doc How Swaps Work and How Preferences Work help doc.
** Be sure to check out these FAQs to help you learn to navigate your Harvie profile and see how many options you have with your Subscription.
** Earn Farm Credit for signing up friends as members of our farm. Here's how to Refer A Friend! What are Farm Credits? Read How to Receive and Redeem Farm Credit.
**If you want ideas of how to prepare your veggies - join the Harvie Member Facebook Group. It's full of CSA Members who have lots of experience with uncommon CSA veggies. Just post a picture and ask "What do I do with these?" and you'll get a ton of comments and suggestions.
**If you want to see more behind the scenes stories and videos make sure you are reading my Friday Farm News emails. You should be getting them already because you are a member but if not... Subscribe!
